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Frequently Asked Questions

Find answers to the most common questions about Ishveen Group, our products, services, and business operations.

01 · What is Ishveen Group?

Ishveen Group is a business brand operating across multiple segments including stationery, printing & packaging, corporate supplies, gifting solutions, procurement support, consulting support services, crockery, trading, and related business activities.

02 · Is "Ishveen Group" a registered company?

"Ishveen Group" is used as a business/trade name for branding and operational purposes. Products and services may be supplied, marketed, invoiced, or operated through different associated business entities as applicable.

03 · Do you manufacture products yourself?

Some products may be manufactured directly, while others may be sourced, customized, job-worked, procured, packed, or supplied through third-party manufacturers or vendors depending on operational requirements.

04 · Do you provide customized products?

Yes. We may provide customized products including:

  • Printed notebooks
  • Registers
  • Corporate gifts
  • Packaging items
  • Promotional products
  • Customized stationery
  • Bulk business supplies

Customization availability may vary depending on quantity and product type.

05 · Do you supply products across India?

Yes. Subject to logistics availability and operational feasibility, we may supply products across various locations in India.

06 · Do you work with businesses and bulk orders?

Yes. We may work with schools, offices, institutions, wholesalers, retailers, corporate buyers, government buyers, and other organizations for bulk or customized requirements.

07 · Are you officially affiliated with marketplaces or government portals?

Unless specifically stated, Ishveen Group operates independently and is not officially affiliated with, endorsed by, or acting on behalf of any marketplace, brand, or government authority.

08 · Why are third-party logos or brand names shown?

Third-party trademarks, logos, marketplace names, or brand references may be displayed strictly for identification, informational, compatibility, marketplace availability, or reference purposes only. Ownership of such trademarks remains with their respective owners.

09 · Can product colors or designs vary from images shown?

Yes. Actual products may slightly vary in:

  • Color
  • Print alignment
  • Packaging
  • Finish
  • Design appearance
  • Material texture

due to printing, manufacturing, lighting, or display differences.

10 · What payment methods do you accept?

Payment methods may vary depending on order type and platform. We may accept:

  • Bank transfer
  • UPI
  • Marketplace payments
  • Online payment methods
  • Other mutually agreed payment modes
11 · Do you provide GST invoices?

Yes, wherever applicable and legally required, GST invoices may be issued through the relevant operating entity.

12 · What is your return or replacement policy?

Returns or replacements may depend on product type, customization status, and nature of the issue.

Customized or printed products may not be eligible for return unless damaged or incorrect.

Customers are advised to inspect products promptly after delivery.

13 · Do you store customer information?

We may collect limited customer or business information necessary for order processing, communication, invoicing, support, or legal compliance purposes. Please refer to our Privacy Policy for details.

14 · Do you provide professional legal, tax, or accounting advice?

No. Any information or support provided through our communication channels is for general business assistance purposes only and should not be treated as professional legal, tax, accounting, or regulatory advice unless specifically agreed in writing.

15 · How can customers contact Ishveen Group?

Ishveen Group
Faridabad, Haryana, India