Terms & Conditions

“Ishveen Group” is a business/trade name used for branding, marketing, and operational purposes across different independent business entities, product categories, and service segments.

Specific products or services may be manufactured, marketed, supplied, invoiced, or operated through separate proprietorships, HUFs, LLPs, companies, or associated business entities, as applicable.

We operate across multiple business segments including stationery, printing & packaging, procurement support, consulting support services, gifting solutions, crockery, trading, and related activities.

• Product availability, specifications, pricing, packaging, colors, designs, and service scope may change without prior notice.
• Images, mockups, samples, and promotional materials are for illustrative or reference purposes only. Actual products may vary slightly in appearance, finish, dimensions, or packaging.

• Placement of an order, inquiry, or quotation request does not guarantee acceptance.
• We reserve the right to accept, reject, cancel, or limit any order at our discretion.
• Customers are responsible for providing accurate billing, shipping, GST, and contact information.
• Orders involving customized, printed, personalized, or made-to-order products may require advance confirmation or payment.

• Prices are subject to change without prior notice.
• Applicable taxes, freight, packaging, handling, or delivery charges may be charged additionally where applicable.
• Orders may be processed only after payment confirmation unless otherwise mutually agreed.
• Delayed or failed payments may result in delayed processing, suspension, or cancellation of services/orders.

• Delivery timelines are estimated and may vary depending on operational conditions, logistics availability, third-party courier services, weather conditions, government restrictions, or circumstances beyond reasonable control.
• We are not liable for delays caused by third-party logistics or unforeseen events.
• Risk related to goods may pass upon dispatch or delivery, as applicable.

• Any return, shortage, damage, or replacement request should be communicated within a reasonable period after delivery.
• Customized, printed, personalized, made-to-order, or specially procured products may not be eligible for return or refund unless damaged or incorrect.
• Refunds, if approved, may require reasonable processing time.

All content, designs, layouts, product descriptions, graphics, branding materials, catalogues, and website content created by Ishveen Group are intended for lawful business and informational purposes only.

Unauthorized copying, reproduction, modification, resale, or distribution without permission may not be permitted.

All third-party trademarks, logos, marketplace names, company names, brand names, and platform references displayed on our website, catalogues, social media pages, packaging, or promotional materials belong to their respective owners.

Such references are used strictly for identification, informational, compatibility, marketplace availability, business reference, or illustrative purposes only.

Ishveen Group does not claim ownership of third-party trademarks and does not imply any official partnership, authorization, endorsement, sponsorship, or affiliation unless specifically stated.

References to marketplaces, e-commerce platforms, government procurement portals, or online selling platforms are for informational and business reference purposes only.

Unless expressly stated otherwise, Ishveen Group operates independently and is not officially affiliated with, endorsed by, or acting on behalf of any government authority, marketplace, or platform.

Any information, communication, guidance, or support provided through our platforms or services is intended for general business assistance purposes only.

Nothing provided by Ishveen Group shall be construed as legal, tax, accounting, regulatory, investment, or professional advice unless specifically agreed in writing.

Users are advised to independently verify important information and consult qualified professionals wherever necessary.

Users agree not to:

• Use our services for unlawful or unauthorized purposes
• Misuse website, communication systems, or business information
• Provide false, misleading, or unauthorized information
• Attempt unauthorized access to records or systems
• Infringe intellectual property or third-party rights

To the maximum extent permitted under applicable law, Ishveen Group shall not be liable for:

• Indirect, incidental, or consequential losses
• Business interruption or loss of profits
• Delays caused by third parties
• Technical interruptions, website downtime, or communication failures
• Actions taken based on information available on our platforms

Users use our services and platforms at their own discretion and responsibility.

Our website, communications, or promotional materials may contain links or references to third-party websites, marketplaces, payment providers, or external services.

We are not responsible for the availability, content, policies, or practices of such third-party platforms.

Use of our services is also subject to our Privacy Policy.

We reserve the right to update, revise, modify, or replace these Terms & Conditions at any time without prior notice.

Continued use of our services after any update constitutes acceptance of the revised terms.

These Terms & Conditions shall be governed by applicable laws of India.

Any disputes arising in relation to our products, services, website, or communications shall be subject to the jurisdiction of competent courts in Faridabad, Haryana, India, unless otherwise mutually agreed.

Ishveen Group
Faridabad, Haryana, India